Refund Policy

Returns

In the event that you are not satisfied with your purchased product(s) you may return them within 14 days of receipt of goods. Glorious Beauty UK will refund or exchange to the cost of the goods purchased. Unfortunately we cannot be held responsible for items damaged or lost whilst being returned to us. All returns must be returned complete, unused, in perfect condition and in its original packaging. This refund policy does not affect your statutory rights.

Unless the item is faulty, you will be required to arrange for and pay return postage charges. Please ensure you obtain proof of postage when returning items. We cannot accept responsibility for parcels lost in transit.

Unfortunately we cannot accept returns of the purchase of any items where the product has been unsealed.

To return an item, please contact us giving the reason for the return as “contract cancellation”. Package the item securely and return it to us so that it is received by us within seven working days after the date that the item was delivered to you.

Any refund due will be credited via the original payment method no later than 10 working days from receipt of returned items.

Please note, we are unable to accept returns on Love Beauty Hate Waste items unless the product is found to be faulty or has been damaged in transit or upon delivery.

Please send returns to:

Glorious Beauty UK
Customer Returns
Parkside House
River Way 
Harlow 
CM20 2DW

Please include your name and order number with your return to ensure a fast returns process. 

Our Customer Care Team would be happy to hear from you.  Please email us at hello@gloriousbeauty.co.uk, and include your order number.  If you would like us to ring you, please include your phone number, too.

For more information about shipping, please visit our shipping policy.